Terms of Use and Privacy Policy

Last updated: March 2026

This document contains two parts:

• Part A — Terms of Use, which govern access to and use of the TaskCamp Service;
• Part B — Privacy Policy, which explain how TaskCamp processes Company Data and Personal Data in connection with the Service.

By using the Service, creating an account, starting a trial, purchasing a subscription, or otherwise accessing the Service, you agree to Part A — Terms of Use. By using the Service, you also acknowledge that you have read Part B — Privacy Policy.

If you use the Service on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind such entity to this document on its behalf.

Part A — Terms of Use

1. Service Provider

The Service is operated and provided by:

2. Definitions

For the purposes of this document:

Service means the TaskCamp cloud-based platform, including its web interface, mobile interfaces, backend infrastructure, software components, and related functionality.

User means any individual who accesses or uses the Service.

Account means a registered user account created to access the Service.

Company means a workspace or organization created within the Service for collaborative use by one or more Users.

Subscription means paid access to the Service or to certain features of the Service for a selected billing period.

Trial Period means any free trial access to the Service offered at TaskCamp's discretion.

Seat means one active User account within a Company, where pricing is based on a per-user or per-seat model.

Additional Resources means paid resources or limits purchased in addition to a Subscription, including but not limited to AI usage, storage, or other digital features or quotas.

Dashboard means the part of the Service where Users or Companies manage subscriptions, billing settings, seats, and related configuration.

Auto-Renewal means the automatic renewal of a Subscription for a new billing period by charging the User's selected payment method.

3. Scope of the Service

3.1.

TaskCamp provides Users with access to the Service in accordance with this document.

3.2.

The functionality available to a User depends on the selected plan, the number of Seats, the existence of a Trial Period, and any purchased Additional Resources.

3.3.

TaskCamp may modify, update, improve, add to, or discontinue parts of the Service at any time, provided that the general nature and purpose of the Service are maintained.

4. Registration and Accounts

4.1.

To use the Service, a User must create an Account and provide accurate and up-to-date information.

4.2.

The User is responsible for maintaining the confidentiality of login credentials, passwords, verification codes, and any other access credentials associated with the Account, and for all activity carried out through the Account.

4.3.

The User must promptly notify TaskCamp if the User becomes aware of any unauthorized access to the Account or any suspected security breach.

4.4.

By using the Service, the User confirms that the User is at least 18 years old or otherwise has the legal capacity required under applicable law to use the Service and enter into binding agreements.

5. Plans, Subscriptions, and Payment

5.1.

Pricing, available Subscription plans, billing periods, limits, and the cost of Additional Resources are published on the Service website and/or in the Dashboard.

5.2.

The Service may use a per-seat pricing model. Subscription fees may depend on the number of active Seats, the selected billing period, enabled paid features, and purchased Additional Resources.

5.3.

TaskCamp may offer a Trial Period at its sole discretion. The duration, scope, and limitations of any Trial Period may vary by user, region, plan, or promotional offer.

5.4.

Subscriptions are billed in advance for the selected billing period. Payments may be made by bank card or by any other payment methods made available through the Service.

5.5.

Payments may be processed using third-party payment providers selected by TaskCamp. By submitting payment information, the User authorizes TaskCamp and its payment providers to charge the applicable fees.

5.6.

If the User selects an auto-renewing Subscription, the Subscription will automatically renew for successive billing periods unless Auto-Renewal is disabled before the next billing date.

5.7.

By purchasing a Subscription with Auto-Renewal enabled and/or by selecting the relevant checkbox or billing setting in the payment interface or Dashboard, the User agrees that the Subscription will renew automatically and that the applicable fees may be charged without additional approval for each renewal.

5.8.

The User may disable Auto-Renewal at any time through the Dashboard before the next billing date. Disabling Auto-Renewal will stop future recurring charges but will not result in a refund for the current paid period.

5.9.

TaskCamp may, but is not obligated to, send renewal reminders or billing notices by email, in-product notification, push notification, messenger, or other available communication channels.

5.10.

The number of Seats may be increased at any time. Additional Seat charges may be prorated for the remainder of the current billing period, unless otherwise stated in the applicable pricing interface. If Seats are reduced, the reduction will normally take effect at the start of the next billing period unless otherwise stated in the Service interface.

5.11.

Users may purchase Additional Resources separately from the base Subscription. Unless otherwise stated at the time of purchase, Additional Resources are made available once payment is completed, are tied to the relevant Account or Company, are non-refundable once access to them has been granted or they have been activated or partially used, and remain available for the period specified in the relevant pricing, plan description, or Dashboard.

6. Refunds

6.1.

A Subscription remains active until the end of the paid billing period. If Auto-Renewal is disabled or the Subscription is cancelled, access to the Service continues until the end of the current paid period, unless otherwise stated in the Service interface.

6.2.

As a general rule, fees paid for a Subscription are non-refundable for any unused portion of the billing period, except where otherwise required by applicable law or expressly stated in this document.

6.3.

If the Service is materially unavailable due to TaskCamp's fault for more than 72 continuous hours, the User may request a proportional refund or an equivalent service extension.

6.4.

Fees paid for Additional Resources are non-refundable once such resources have been activated, credited, made available, or partially used, unless otherwise required by applicable law.

6.5.

Refund requests must be submitted to: hello@taskcamp.app. TaskCamp may request reasonable information necessary to identify the payment and assess the refund request.

6.6.

Refunds, where applicable, will generally be made using the original payment method, unless otherwise required by the payment provider, bank, or applicable law.

7. Failed Charges and Access Restrictions

7.1.

If a recurring payment fails, TaskCamp may make additional attempts to collect the payment during a grace period determined at TaskCamp's discretion.

7.2.

During any grace period, TaskCamp may maintain full or partial access to the Service.

7.3.

If payment is not successfully completed, TaskCamp may restrict the ability to create or edit content, place the Account or Company into read-only mode, suspend access to the Service in whole or in part, or remove or stop storing data in accordance with this document and internal retention policies.

8. Acceptable Use

8.1.

The User must not use the Service to violate applicable law; upload, store, distribute, or transmit malware or other harmful code; gain unauthorized access to accounts, systems, infrastructure, or source code; reverse engineer, decompile, or otherwise attempt to extract the source code of the Service; resell, sublicense, or commercially provide access to the Service without TaskCamp's prior written consent; engage in automated use that places excessive load on the Service; or upload or distribute unlawful, fraudulent, abusive, offensive, or harmful content.

8.2.

Violation of this section may result in restriction, suspension, or termination of access to the Service without refund, to the extent permitted by applicable law.

9. Intellectual Property

9.1.

All intellectual property rights in and to the Service, including software, interfaces, design, structure, databases, text, trademarks, logos, and other elements, belong to TaskCamp and/or its licensors.

9.2.

TaskCamp grants the User a limited, non-exclusive, non-transferable, revocable right to use the Service solely for its intended purpose and in accordance with this document.

9.3.

This document does not transfer any ownership or exclusive rights in the Service or any part of it to the User.

10. Limitation of Liability

10.1.

The Service is provided on an "as is" and "as available" basis.

10.2.

TaskCamp takes reasonable measures to maintain the Service, but does not guarantee uninterrupted operation, complete error-free performance, or complete immunity from vulnerabilities.

10.3.

To the maximum extent permitted by applicable law, TaskCamp's total aggregate liability arising out of or relating to the Service shall not exceed the total amount actually paid by the relevant User during the 12 months preceding the event giving rise to the claim.

10.4.

To the maximum extent permitted by applicable law, TaskCamp shall not be liable for indirect, incidental, special, consequential, or punitive damages, loss of profits, loss of business, loss of goodwill, loss of anticipated savings, or loss of data.

11. Suspension and Termination

11.1.

The User may stop using the Service at any time.

11.2.

TaskCamp may suspend or terminate access to the Service if the User breaches this document, payment is not made, fraud or abuse is suspected, security is at risk, suspension or termination is required by law, or TaskCamp discontinues the Service or a part of it in a relevant region or for a relevant category of users.

11.3.

Where reasonably possible, TaskCamp may provide prior notice. In urgent cases, access may be restricted immediately without prior notice.

12. Changes to the Document

12.1.

TaskCamp may amend this document at any time.

12.2.

The updated version becomes effective upon publication on the Service website, unless a different effective date is stated.

12.3.

For material changes affecting pricing, Auto-Renewal, refunds, or other significant aspects of the Service, TaskCamp may provide additional notice by email, in-product notice, or other available means.

12.4.

Continued use of the Service after the updated version takes effect constitutes acceptance of the updated version.

13. Electronic Communications

13.1.

TaskCamp may send legally relevant notices, billing notices, renewal reminders, service messages, refund confirmations, and other communications by email, through the Service interface, via push notification, or by other electronic means associated with the User's Account.

13.2.

The User is responsible for keeping contact information accurate and up to date.

14. Governing Law and Disputes

14.1.

This document and any disputes arising out of or in connection with it shall be governed by the laws applicable to TaskCamp L.L.C-FZ, unless otherwise required by mandatory applicable law.

14.2.

The parties shall use reasonable efforts to resolve disputes through negotiations before initiating formal proceedings.

14.3.

If a dispute cannot be resolved amicably, it shall be submitted to the competent courts having jurisdiction over TaskCamp L.L.C-FZ, unless otherwise required by mandatory applicable law.

15. Contact Information

Part B — Privacy Policy

16. Scope of this Privacy Policy

This Privacy Policy explains how TaskCamp processes Company Data and Personal Data in connection with the Service.

The Service is primarily intended for the management of Company data and team collaboration. In the course of providing the Service, TaskCamp may process information relating to Users and to other individuals whose information is uploaded to the Service by a Company or by Users acting on its behalf.

17. Data Stored in the Service

17.1.

The Service is primarily intended for the management of Company data, including workspaces, projects, tasks, comments, files, internal notes, team structures, roles, communications, and other materials uploaded or created in the course of using the Service.

17.2.

All data, materials, and content uploaded, created, or stored in the Service by Users on behalf of a Company remain the property of that Company or of the person or entity determined under the internal relationship between the Company and such Users. TaskCamp does not acquire ownership of such data.

17.3.

Because the Service is used to organize team collaboration, Company data may include information relating to individuals, including Users, employees, representatives, contractors, clients, and other persons whose information is entered into the Service by the Company or by Users acting on its behalf.

18. Categories of Data Processed

TaskCamp may process:

• Account and profile data;
• information about a User's affiliation with a Company, including role, title, department, or team;
• information contained in tasks, projects, comments, chats, attachments, and other materials stored in the Service;
• technical usage data, including device information, IP addresses, session data, interface activity logs, security logs, and system events;
• payment-related information to the extent necessary for billing, accounting, refunds, fraud prevention, and customer support;
• any other data voluntarily uploaded or entered into the Service by the User or the Company.

19. Purposes of Processing

TaskCamp processes data only to the extent necessary to:

• provide access to the Service and its features;
• manage Accounts, Companies, permissions, and workspaces;
• enable collaboration within Companies;
• store, display, transfer, and back up data;
• provide support and respond to requests;
• maintain security and prevent fraud, abuse, and unauthorized access;
• manage subscriptions, payments, refunds, accounting, and compliance;
• improve, maintain, and support the Service;
• comply with applicable legal obligations.

20. Legal Basis for Processing

TaskCamp processes data as necessary for the performance of this document, for the provision, maintenance, and security of the Service, for legitimate business interests related to operating and improving the Service, for compliance with applicable legal obligations, and on other grounds permitted by applicable law.

21. Third-Party Infrastructure and Service Providers

21.1.

TaskCamp may use third-party service providers and infrastructure, including cloud hosting, storage, communications, analytics, security, and payment providers, to the extent necessary for the operation of the Service.

21.2.

TaskCamp may share data with such providers only to the extent reasonably necessary for hosting, technical support, communications, billing, payment processing, fraud prevention, analytics, security, backups, and compliance.

22. Payment Data

Bank card details are entered directly on the secure page of the relevant payment provider and are not stored by TaskCamp, except for limited payment-related information such as payment status, amount, date, tokenized payment method reference, and other information reasonably necessary for billing, renewals, refunds, reconciliation, and fraud prevention.

23. International Data Transfers

In order to operate the Service, data may be processed, stored, transferred, or backed up using infrastructure located outside the User's country of residence. Such processing may include cross-border or international transfers where necessary for hosting, support, security, payments, backup, or general technical operation of the Service, subject to applicable law.

24. Security Measures

TaskCamp takes reasonable legal, organizational, and technical measures designed to protect data against unauthorized or accidental access, destruction, modification, blocking, copying, disclosure, or other unlawful processing, including access controls, protection of transmission channels, logging, and general infrastructure security measures.

25. Retention and Deletion

If an Account is deleted, access is terminated, or a Company ceases to use the Service, data may be deleted from active systems within a reasonable period, except where retention is necessary for compliance with legal obligations, accounting and tax purposes, dispute resolution, fraud prevention and security, backup and disaster recovery, or enforcement of this document.

26. Responsibility for Uploaded Data

Each Company and each User acting on its behalf is responsible for the legality, accuracy, and appropriateness of the data uploaded to the Service, including ensuring that they have the necessary rights and lawful basis to upload information relating to individuals.

27. Rights and Requests

Subject to applicable law, a User or other individual whose Personal Data is processed in connection with the Service may have the right to request access to, correction of, deletion of, or restriction of processing of their Personal Data, or to object to certain processing activities.

Where TaskCamp processes data on behalf of a Company, such requests may need to be directed first to the relevant Company, which controls the uploaded data in its workspace.

Requests regarding privacy and data protection may be sent to: hello@taskcamp.app

28. Changes to this Privacy Policy

TaskCamp may update this Privacy Policy from time to time. The updated version becomes effective upon publication on the Service website, unless a different effective date is stated.

29. Privacy Contact